From trigger to reply: full control
Every rule consists of a trigger, a target and an action. See what the engine can do below.
Triggers
- Every comment / every message
- Keyword (fuzzy, typo-tolerant)
- Exact match, "starts with", regular expression
- Intent: price, shipping, returns, stock, order, contact, greeting, thanks, complaint, collaboration, appointment
- Sentiment filter: positive / negative / question
- DM: first message (welcome), default reply
- AI (free text)
- Prevent false triggers with excluded words
Targeting
- All posts
- Reels only / posts only
- Selected posts (visual picker)
- Posts with a given hashtag in the caption
- Last N posts (new content is included automatically)
- Disable automation per post
- Working hours and days
Actions
- Public comment reply (multiple variants)
- Automatic private message to the commenter
- Automatic DM reply
- Hide comment (spam/abuse)
- Spintax
{a|b|c}and variables{ad}{marka}{gonderi} - Random delay, daily limit, per-person cooldown
- Priority order and "stop on match" control
Not just replies — it grows your business
AI runs on our own servers; your data never leaves.
Rule suggestions
Clusters unanswered messages and suggests the missing rule with a ready reply; becomes a rule in one click.
Leads
Extracts name, phone, city and product interest from people asking about price, orders or stock; heat score and Excel export.
Weekly smart report
Weekly to your inbox: numbers, topics, complaint spikes, unanswered questions and recommended actions.
Content assistant
Captions, hashtag sets and a 7-day content calendar in your account's tone.
Spam & troll shield
Scam, follower-selling and abusive comments are scored; those above the threshold are hidden automatically.
Multilingual reply
Incoming language is detected and your template is translated. Built for tourism and export.
Tools that convert
Inbox & live takeover
All DMs on one screen; when the bot falls short, hit "I took over", reply yourself, then re-enable the bot.
DM with buttons
"Price list / Order / Talk to a human" quick replies and link buttons that lift conversion.
Comment giveaway
"Comment to win" campaigns: entries collected automatically, entry DM sent, winners drawn with a coupon code.
Stories & live
Thank-you DM for story mentions, auto-replies to story replies, fast replies to live comments.
Post scheduling
Upload a photo or Reel, let AI write the caption, pick a time; it publishes itself.
Instant alerts
E-mail and WhatsApp alerts for negative comments, hot leads or spam.
Orders and appointments via DM
The same rule engine on Instagram, WhatsApp and Telegram; customers buy without leaving the chat.
Product catalog & DM orders
A card with image is sent when a product is asked about; "Order" collects quantity, name, phone and address step by step and the order lands in your panel.
DM appointment booking
Salons, clinics, aesthetics: available times are offered as buttons, the appointment is booked and a reminder goes out 3 hours before.
WhatsApp, Telegram, X, TikTok, YouTube & Trendyol
Connect WhatsApp Business, a Telegram bot, X (Twitter), TikTok, YouTube and your Trendyol store; rules, AI and flows work the same on every channel (YouTube: video comments + upload, TikTok: video scheduling and stats, Trendyol: automatic answers to customer questions).
Learning AI
Learns from the replies you write, keeps the dialogue going with conversation memory and measures quality with 👍/👎.
Follow-ups & business hours
A second message after X hours if there is no reply; automatic notice outside business hours and on holidays.
Performance analysis & A/B
Best time/day from reach, saves and shares; measure reply variants with A/B tests.
For teams and agencies
Team & roles
Team members with admin, editor and viewer roles; switch between multiple client workspaces.
White label
Offer the panel to your clients under your own brand name and color.
Facebook page & Messenger
The same rule engine works for Facebook page comments and Messenger.
API & webhooks
Pull leads, orders and events via JSON API; push them instantly to your own system with Zapier/Make webhooks.
Moderation & approval queue
Optionally, replies wait for your approval before sending; your corrections become AI examples.
Partner & referral program
Every customer from your invite link extends your subscription; agencies become commission partners.