Terms of Service

Last updated: 21.09.2026

These terms govern the use of SocialXCenter (https://socialxcenter.com), provided by Social X Center. By creating an account you accept them.

1. Service

SocialXCenter is a software-as-a-service that automatically replies to comments and messages received by your social media accounts according to rules you define, and offers related tools (inbox, giveaways, scheduling, AI-assisted suggestions and reports). Availability of individual features depends on your plan.

2. Your account and responsibilities

You must provide accurate information, keep your password confidential and be authorized to connect the social media accounts you add. You are responsible for the content of every automatic reply, message, giveaway and post sent through the Service and for complying with Meta's platform policies, consumer law and applicable regulations. Spam, misleading, deceptive or abusive automation, buying engagement, or connecting accounts you do not own is prohibited and leads to termination.

3. Plans, payment and renewal

Plans are billed monthly or yearly in advance. Payment by bank transfer/EFT is activated after we confirm receipt; card payments via iyzico are activated instantly. Prices are shown excluding VAT unless stated otherwise; an invoice is issued for each payment. Subscriptions do not renew automatically unless you enable auto-renewal; you can cancel at any time and the plan stays active until the end of the paid period. Fees for used periods are not refunded, except where required by law (14-day withdrawal right for consumers before the service is used).

4. Free trial

A free trial may be granted once per person, device and Instagram account. Abuse (multiple trials) results in removal of the trial.

5. Limits and fair use

Each plan has account, rule, monthly reply and AI-job limits. When a limit is reached, automation pauses until the period resets or the plan is upgraded. We may throttle AI features to keep the Service responsive for all customers.

6. Third-party platforms

The Service depends on Meta's Instagram and Facebook APIs. We are not liable for interruptions, restrictions or data changes caused by Meta, and we cannot guarantee that a given message will be delivered if Meta rejects it (e.g. 24-hour messaging window).

7. Availability and support

We aim for 99.5% monthly availability, excluding announced maintenance. Support is provided by e-mail and, depending on the plan, WhatsApp, on business days.

8. Intellectual property

The software, design and documentation belong to us. Content you create and data obtained from your accounts belong to you; you grant us the right to process it solely to provide the Service.

9. Liability

To the extent permitted by law, our liability is limited to the fees paid in the 12 months preceding the claim. We are not liable for indirect damages, lost profits or account actions taken by Meta.

10. Termination

You may delete your account at any time from the panel. We may suspend or terminate accounts that violate these terms, with notice where possible. On termination, data is deleted according to the Privacy Policy.

11. Governing law

Turkish law applies; Bursa courts and enforcement offices have jurisdiction. Consumers may also apply to consumer arbitration committees.