New Trendyol soruları, Discord ve uygulama mağazası yorumları

Yorumlara, mesajlara ve müşteri sorularına otomatik, akıllı yanıt verin.

Instagram'dan WhatsApp'a, Trendyol'dan uygulama mağazalarına kadar 11 kanalı tek panelden yönetin. Anahtar kelime, niyet ve yıldız puanına göre kurallar; ilgilenen kişiye otomatik mesaj. Kurulum 2 dakika, kod yok.

7/24non-stop replies
11bağlanabilen kanal
< 5 saverage reply time
Official APIpassword never stored
SosyalBotNow
DM sent
@ayse.k · product link and price
09:41●●● ▲ ▮
Instagram
M
yourbrandReels · Original audio
···
ReelsNew season is out
1,284 likes
yourbrand New season linen shirt in stock #newseason #linenView all 48 comments
SAdd a comment…Post
Comment answeredRule: Price questions · 4 s
Private message sent@ayse.k · product link
Intent: price questionSentiment: positive · fuzzy match
128 replies today
1Comment arrivesInstantly via webhook
2Intent & sentiment analysis11 intents, 3 sentiments
3Rule matchesBy priority
4Human-like delay5–40 s random
5Comment reply + private messageVia Instagram API
What's in here?

Manage comments, messages and posts from one panel

SosyalBot automatically answers every interaction on your Instagram business account according to your rules; you just watch the reports.

Comment automation

  • Trigger by keyword and intent: price, shipping, returns, stock, complaints…
  • Public reply + private message to the same person (product link, catalog)
  • Typo tolerance, excluded words, spam and abuse filter
  • Multiple reply variants and spintax make every reply different
  • Auto-hide unwanted comments

Message (DM) automation

  • Welcome on first message and out-of-hours auto reply
  • Reply by question: price list, size chart, order link
  • AI assistant: contextual replies from your business knowledge base
  • Per-person cooldown, daily limit, working hours
  • Contact cards: tags, notes, blocking, interaction history

Pazaryeri & uygulama mağazası

  • Trendyol müşteri soruları: 24 saatlik cevap süresi dolmadan otomatik yanıt
  • Google Play ve App Store yorumlarına geliştirici yanıtı
  • Yıldız puanına göre öncelik: 1-2 yıldız olumsuz sayılır, yöneticiye uyarı gider
  • Ürün adı yanıt şablonunda değişken olarak kullanılabilir
  • Discord sunucu kanallarında topluluk sorularına otomatik cevap

Post & Reels management

  • Apply a rule to all posts, Reels only or selected posts
  • Target by hashtag and "last N posts"
  • Toggle automation per post with one click
  • Test lab: try with a sample comment before going live
  • Live activity feed, daily charts, intent breakdown
Instagram Active Comment + DM
Facebook Active Page + Messenger
WhatsApp Active Business API
Telegram Active Bot
X (Twitter) Active Mentions + DMs
Trendyol Active Customer questions
Discord Active Sunucu kanalları
Google Play Active Uygulama yorumları
App Store Active Uygulama yorumları
TikTok Coming soon Comments + scheduling
YouTube Coming soon Video comments
New: SEO tool

A Semrush-style SEO tool, included in your plan

Grow the attention you win on social media on Google too: keyword research, rank tracking, competitor and backlink analysis, technical site audits — no separate subscription, one click with your SocialXCenter account.

Keyword research

Thousands of keyword ideas with search volume, difficulty, intent and CPC

Rank tracking

Monitor your Google positions for the keywords you choose

Competitor & domain analysis

See which keywords bring your competitors traffic

Backlink analysis

Link profile, referring domains and link opportunities

Technical site audit

Broken links, missing titles, speed and indexing issues

Search Console & AI visibility

Connect your Google data and see how AI answers mention your brand

Live examples

Pick a scenario, watch the automation

Each example shows a real rule definition and the reply it produces.

Incoming
Analysis
Rule
Reply
Live reply
Features

Not an ordinary auto-responder, a smart engagement engine

It analyzes every comment, understands intent and sentiment, picks the right rule and replies with natural timing.

01

Intent & sentiment analysis

Questions like "How much?", "When will it ship?", "Is my size in stock?" are recognized without typing keywords. Complaints get priority, typos are tolerated.

02

Post & Reels targeting

Apply a rule to all posts, Reels only, selected posts, a hashtag or the last N posts. Turn automation off per post with one click.

03

Private DM for comments

Reply publicly to the comment while sending an automatic private message to the same person: product link, price list, catalog. Move the lead from comment to DM.

04

AI assistant

Define your business knowledge base; let the AI read the post context and the message to produce unique replies in your brand's tone.

05

Human-like timing

Random delay range, per-person cooldown, daily limit, working hours and days. Don't look like a bot, protect your account.

06

Variants & spintax

Write multiple replies per rule, rotated randomly or in order. Make every reply unique with {hi|hello} spintax and variables like {ad}.

07

Spam & blocking

Link, mass-mention and follower-selling spam is filtered automatically. Block unwanted people; prevent false triggers with excluded words.

08

Test lab

Test rules with sample comments before going live: which rule matches, which reply is sent, which intent is detected; see it instantly.

09

Live reports

Daily incoming/outgoing interactions, top rules, intent breakdown and contact history on one screen.

How it works

Live in 4 steps

No technical skills needed. Connect your account, write your rule, we handle the rest.

01

Choose a plan

Pick the plan that fits you; start right away with the free trial.

30 s
02

Connect Instagram

Connect in 30 seconds with the official Instagram login. We never store your password.

30 s
03

Create rules

Choose a template or write your own trigger + reply. Test it.

2 min
04

Sit back

Comments and DMs are answered 24/7; you just watch the reports.

7/24
Reply to price questionsComment rule · Active
Intent: Price question Target: Reels only Sentiment: Any Fuzzy matching on 5-40 s random delay
Reply variants
1Hi {ad}! We sent the price via DM.
2{ad} check your inbox for the current price and offers.
A
ayse.k How much is this product?
Just now
M
yourbrand Hi @ayse.k! We sent the price via DM. Automatic
4 sn
Private message · @ayse.kHi {kullanici}, the product costs €39. Order link: …
7/24Non-stop repliesNights, weekends, holidays
0Auto-detected question typesPrice, shipping, returns, stock…
0Post targeting modesReels, hashtag, selected posts
0Plans to fit your needsStart with a free trial
Pricing

A plan for every scale

Pay monthly or yearly, upgrade any time. No hidden fees.

Tek Kanal
1 platform
Bir platform seçin, otomasyon bugün başlasın
499,90 ₺/mo
Billed monthly
  • 1 platform — Instagram, WhatsApp, Trendyol… hangisini isterseniz
  • Yorum ve mesajlara saniyeler içinde otomatik yanıt
  • 1,000 automatic replies / month
  • 5 otomasyon kuralı · niyet ve duygu analizi
  • Spam & troll filtresi
  • Hikaye yanıtları, butonlu DM, yorum çekilişi
  • Olumsuz yorumda anlık e-posta/WhatsApp uyarısı
Choose plan excl. VAT · cancel any time
Çift Kanal
2 platform
İki platformu tek panelden yönetin
899,90 ₺/mo
Billed monthly
  • 2 platform — dilediğiniz ikisi
  • Yapay zeka yanıtları (yerel model + Claude)
  • Aylık 2.500 otomatik yanıt · 10 kural
  • Inbox & live takeover
  • Gönderi planlama ve takipçi kontrolü
  • Müşteri adayı yakalama + haftalık akıllı rapor
  • Çok dilli otomatik yanıt
Choose plan excl. VAT · cancel any time
Most popular
Çoklu Kanal
4 platform SEO tool included
Satışa dönen otomasyon: sipariş, randevu, öğrenen yapay zeka
1.999,90 ₺/mo
Billed monthly
  • 4 platform — istediğiniz dördü
  • DM'den sipariş alma ve randevu defteri
  • İnsan cevaplarından öğrenen yapay zeka
  • Gönderi performans analizi
  • Reply A/B testing
  • Onay kuyruğu: önce siz onaylayın, sonra gitsin
  • Follow-up (drip) messages
  • Aylık 25.000 otomatik yanıt · 150 kural
  • SEO tool: keywords, rank tracking, competitor and backlink analysis
Choose plan excl. VAT · cancel any time
Tüm Kanallar
Tüm kanallar SEO tool included
Bütün kanallar, ekip yönetimi ve API
2.999,00 ₺/mo
Billed monthly
  • Kanalların tümü: Instagram, Facebook, WhatsApp, Telegram, X, TikTok, YouTube, Trendyol, Discord, Google Play, App Store
  • 12 hesap · sınırsız kural
  • 100,000 automatic replies / month
  • Ekip & ajans modu: çoklu çalışma alanı, roller, beyaz etiket
  • API anahtarı + giden webhook entegrasyonları
  • Tüm yapay zeka özellikleri
  • Priority support
  • SEO tool: keywords, rank tracking, competitor and backlink analysis
Choose plan excl. VAT · cancel any time
SEO Tool
1 platform SEO tool included
Semrush-style SEO: keyword, ranking, competitor and backlink analysis
1.499,00 ₺/mo
Billed monthly
  • Keyword research: volume, difficulty, intent, CPC
  • Rank tracking: your Google position for chosen keywords
  • Competitor and domain analysis: who wins which keyword
  • Backlink analysis: link profile and referring domains
  • Technical site audit and Lighthouse measurement
  • Google Search Console connection and AI visibility
  • $10 monthly SEO data budget
  • Bonus: 1 social channel, 5 rules, 500 automatic replies per month
Choose plan excl. VAT · cancel any time
Our customers

Comments that turn into sales

“
★★★★★

'Price?' comments under our Reels now get a reply within 5 seconds and a link by DM. Our conversion rose 38% in the first month.

E
Elif K.Boutique owner · 48K followers
+38% conversion
“
★★★★★

Out-of-hours replies to night-time messages, contextual AI answers in the morning. Our support agent's workload halved.

M
Murat A.E-commerce manager
50% less workload
“
★★★★★

We manage 5 brands from one panel. Separate rules and tone for each account. The test lab eliminated the risk of wrong replies.

S
Selin D.Social media agency
5 accounts
FAQ

Frequently asked questions

Can't find what you need? Write to our team and we'll reply within 1 business day.

Contact us WhatsApp
Is my account at risk?

No. We use the official Instagram API; we never ask for your password and do no browser automation. Random delays, daily limits and per-person cooldowns keep a natural interaction rhythm.

Is connecting my Instagram safe? Do you ask for my password?

No. You connect in Instagram's official login window; your password never reaches us. Meta issues an access token, which we store encrypted. You can revoke it anytime from the panel or Instagram settings.

Where does the AI send my data?

Nowhere. The model runs on our own servers; your comments, messages and knowledge base never leave our infrastructure and are not used for training.

How can I pay? Is there a commitment?

Credit/debit card (iyzico, 3D Secure, installments) or bank transfer. Monthly or yearly, paid upfront; no commitment, cancel anytime and the plan stays active until the period ends.

Which account types are supported?

Instagram Business and Creator accounts. Personal accounts can be switched to a professional account in a few taps in Instagram settings.

Can I DM the person who commented?

Yes. With "private reply", a public comment reply is posted and an automatic DM is sent to the same person (per Instagram rules: within 7 days of the comment, once per person).

How do AI replies work?

You describe your business, products and tone in account settings. The AI reads the incoming message and the post caption and produces a short, on-brand reply based on that knowledge base. It is instructed not to invent information it does not have.

When will other platforms arrive?

Bugün 11 kanal bağlanabiliyor: Instagram, Facebook, WhatsApp, Telegram, X, Trendyol, Discord, Google Play ve App Store hazır; TikTok ile YouTube platform onay sürecinde. Paketiniz kaç platform bağlayacağınızı belirler, hangi platformu seçeceğiniz size kalmıştır.

Can I cancel any time?

Yes. No commitment; it does not renew at the end of the period. Your data is fully deleted on request.

Try free for 7 days

Don't miss the next comment.

Connect your account and publish your first rule in 2 minutes.

No credit card required Official API 2-minute setup Cancel any time